The RockPool is not a pre-moderated forum. We prefer to allow our Rocks to engage freely and not have their posts delayed by the need for moderation. The Rock Pool is here to support you and therefore we want you to be able to get live responses without delays.
We do reserve the right to remove any posts which we feel don’t align with our values and guidelines as shown below.
- Treat everyone with respect and understand that we all havedifferent limits.
- What might cause one personanxiety or difficulty might not for another. Don’t judge, support. This is a safe place.
- No posts that break the law
- No trolling, misleading or deliberately inflammatory behaviour
- No troll hunting
- No spamming
You can report any of the above to us using the report button above each post.Our statement on the moderation of transgender and gender-critical issues is here.
Post deletions
We want everyone to feel they can say what they need too and can be open and honest. To ensure that this is the case we will delete any posts we believe don’t fit with this. If they breach our values and contain judgemental views or personal attacks we will remove them.
If this results in a whole thread being deleted please don’t start a new one with the same input.
If a user continues to engage in an unhelpful way we will unfortunately have to remove them from The RockPool.
Post deletions
At The RockPool we are focused on providing an environment where people feel safe to share their stories, challenges, get support and most importantly know they are not alone. This is achieved through sharing honest and open experiences. Without our threads we can’t provide this support structure to our registered users.
We do respect our users privacy and wellbeing so if you need your thread deleted please contact us and we can see what we can do.
Swearwords and offensive language
We recongise that coming to The RockPool is facilitated by the need for support and as a result of emotion. There is a lot of emotion generated by and resulting in the topics discussed and therefore understand the need to emphasise through swearwords, however we don’t invite obscenity, racist, ageist, disablist, homophobic or transphobic language.
Any posts which include this language will be removed.
Posting links and spamming
We encourage the posting of links to other relevant and supportive sites/blogs that other posters might find useful or interesting. We will delete anyone’s attempts to spam the boards with links, as a way of promoting their own product, services, survey or e-petition.
We remind you that the purpose of The RockPool is to helpful and trusting so no selling please.
If you’d like to know more about promoting your product on The RockPool, please read about our advertising opportunities.
Trolls and troublemakers
The majority of our discussions are genuine and align with our values, however occasionally we are visited by trolls.
If you suspect someone of being a troll, please don’t troll hunt (accuse them publicly on the discussion thread). If you’re wrong, you could cause upset and further anguish to the individual.
If you suspect a Troll please report your concerns to us and we will take any necessary action. If it is unclear that the posting is from a Troll we would prefer to leave it as that person may just be a bit lonely and lost and really needs the support of The RockPool. For more on this, do have a read of our separate Policy on Trolls and Troublemakers.
Privacy Policy
As set out in our Privacy policy , we do not, as a rule, pass on any of the information you have registered with us, unless you specifically consent to us doing so or we are specifically required to by law.However, on rare occasions where there appears to be a clear need to safeguard the welfare of a RockPool user and/or his/her family, it may be necessary to contact relevant authoritiesabout a clearly identifiable member and his/her posts on The RockPool.